Engineering Desk

Talk to Atlas Copco Field Service & Applications Engineering

Authority-channel contact for drill-rig quotations, compressor FAD matching and contracted MTTR coverage — not a generic inbox. Procurement managers, equipment managers and chief engineers use this page to open a tracked ticket that routes to the correct regional hub instead of bouncing between sales aliases.

Field-service Hotline

Dispatch for contracted quarry and foundation sites · target < 18h MTTR

+1-800-555-0187

Engineering Team

Torque curves, FAD worksheets, hydraulic SOPs · reply within 24 hours

[email protected]

Spare Parts Hub

Regional warehouses stocking rotary-head kits, compressor valves and breaker tools

Lookup a Part

Visit & Correspondence

Use this channel when you need a rotary drilling torque class, compressor free-air-delivery package or hydraulic breaker tooling list tied to a live project schedule. Generic marketing mailboxes are not staffed for pile penetration depth or ISO 4406 sampling questions — the desks below are.

  • Headquarters580 Industrial Way, Drilling Campus — Applications Lobby
  • Email[email protected]
  • Phone+1-800-555-0187
  • Desk hoursMon–Fri 07:00–19:00 local · emergency line 24/7
  • SocialLinkedIn · YouTube Engineering Channel

When writing, include machine class, target kelly or blast-hole depth, operating weight constraints on the pad, required engine tier, and whether the site needs a matched compressor train. That detail lets applications engineers return a shortlist instead of a generic catalog dump. For contracted fleets, attach the serial list so parts hubs can pre-stage undercarriage and rotary-head kits against your next planned downtime window.

Map illustration of Atlas Copco regional parts hubs

Send Specs to Our Field Team

Share company, site country, equipment class and duty cycle. Applications engineering returns a torque / FAD recommendation with the quotation, including CE / EPA documentation notes when your bid appendix requires them. Expect a first technical response within one business day for complete briefs; incomplete forms are returned with a checklist rather than a placeholder catalog email.